Shipping Policy

Domestic Shipping

• Delivery Time: We offer delivery throughout the UAE within 4-6 working days from the time your order is processed.
• Shipping Charges: There are no shipping charges for deliveries within the UAE.
• Payment Methods: You can choose to pay using the following methods within the UAE:
  • Cash on Delivery (COD)
  • Credit/Debit Cards (Visa, Mastercard, Apple Pay, American Express, Tabby and Tamara)
• Order Confirmation & Invoice:
  • Once your order has been dispatched, you will receive a shipping confirmation email with your invoice and tracking details.
  • Modifications to Invoices: Please note that once an invoice is issued, we are unable to modify it.

Payment Security

• All payments made on nicolishoes.com are secured using advanced e-commerce technologies and encryption systems to ensure your personal and payment details remain protected.
• Secure Socket Layer (SSL) encryption: We use 128-bit SSL encryption to prevent unauthorized access to your credit card and personal data.
• Payments are processed through Global Collect, ensuring a safe and secure transaction.
• Order Confirmation Email: Once your order is successfully placed, you will receive a confirmation email with your Order Number and a summary of your purchase. You can track your order status through your profile at any time.

International Shipping

• Customs Duties and Taxes: International orders may be subject to customs duties, taxes, and import fees based on the regulations of the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
• Delivery Time: International shipping times may vary depending on the destination country. You will be provided with an estimated delivery timeframe at the time of checkout.

Tracking Your Order

• Once your package has left our warehouse, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.
• You can also track the status of your order at any time from the Order History section in your account profile.

For any further inquiries or assistance regarding your shipment, feel free to contact our customer service team at:

• Email: info@nicolishoes.com
• Phone: +971 50 484 5730

We are committed to ensuring your order reaches you securely and efficiently, whether in the UAE or internationally.

The size shown on the item's label is indicated on every product detail page. Because sizes vary between brands please use this chart as a guide.

Women's Size Guide